Return & Exchange policy

Thank you for shopping at Reebelle!

Refund policy:

We offer on-door trials for your order to try it and check your item(s) material & fit live while the courier is waiting. Therefore; we offer return/refund only upon delivery.

Exchange policy:

Once the courier has left after the on-door trial and delivering your item(s); only exchanges will be available within 7 days of the purchase in case the product was in the factory condition and in its original packaging.

• Please make sure you receive the order in person to avoid any inconvenience.
• You will be responsible for paying for your own shipping costs for exchanging your item.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We advise you to carefully consider your purchase reviewing all the detailed photos for the products and materials descriptions mentioned along with our accurate size charts and ensure it meets your requirements before placing your order. If you have any questions or concerns about our products, please feel free to contact our customer support through our platforms, the live chat on our website or our phone number (+201151367067) and we will be happy to assist you in making an informed decision. Thank you for shopping with us.