Refund policy

Hey Reebelle fam,

We’ve made a few quick updates to keep things smooth and fair for everyone 💖

✨ Before Receiving Your Order:

• Orders are sealed for hygiene and safety reasons.
• Please do not open or try on items while the courier is waiting. You’ll have time to check your pieces comfortably at home after delivery.

✨ Exchanges & Returns:

• Yes, we’ve got you! 💕 You can request an exchange or return within 7 days of receiving your order.
• Items must be unworn, unwashed, and with all original tags attached.
• For exchanges, you can swap your item for another size, color, or product (depending on availability).
• For returns, you’ll receive a cash or card refund (based on payment method).

✨ How to Request:

Just message us on Instagram or WhatsApp or call us on 01500593353 within 7 days of delivery with your order number and the item you’d like to exchange or return. Our team will guide you through the simple steps.

• Please note that you will be charged for the return/exchange shipping fees.

We advise you to carefully consider your purchase reviewing all the detailed photos for the products and materials descriptions mentioned along with our accurate size charts and ensure it meets your requirements before placing your order. If you have any questions or concerns about our products, please feel free to contact our customer support through our platforms, the live chat on our website or our phone number and we will be happy to assist you in making an informed decision. Thank you for shopping with us.

We truly appreciate your understanding and continued support 🫶

With love,

The Reebelle Team